Netenrich is an enterprise SaaS company that focuses on IT ops and cybersecurity. A 0-1 project to develop a cybersecurity framework enabling users to detect threats and identify security gaps. I led the end-to-end design process, defined the product roadmap, identified key features, and delivered the final design implementation.
Lead designer - user research, end-to-end design process & implementation support
VP, Design Manager, Security Analysts, Developers and UX Designer (me)
9 Months
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Our design lead sent a message asking me to figure out a way to implement MITRE into our platform. At first glance, the image was pretty daunting, a matrix of some sort with a bunch of colours. I was excited about this project as it was a rare opportunity to be involved in the zero-to-one effort of a new product from its early stages.
So I delved into the realm of cybersecurity in search of answers to some questions, such as what is MITRE? And how can we use it?
The feature allowed analysts to identify and remedy detection gaps and receive instant insights on correlation of different events. This went on to become a key feature in the company’s threat detection bundle and resulted in securing a partnership with Google Chronicle.
The role of UX goes beyond making decisions on the user experience. We form the bridge between product owners, stakeholders and engineers, visualising ideas and making sure everyone is on the same page.
Understanding the business landscape and basic knowledge of the product itself, helped me become a crucial part of the product design process. Due to the insights from my research, I could help define the value proposition through brainstorms with the rest of the team.